1.0NURSING.comhttps://admin.nursing.comDan Joneshttps://admin.nursing.com/blog/author/dan-jonesnrsng-com/rich600338<blockquote class="wp-embedded-content" data-secret="LLbsq43uuv"><a href="https://admin.nursing.com/lesson/fund-06-02-therapeutic-communication/">06.02 Therapeutic Communication</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://admin.nursing.com/lesson/fund-06-02-therapeutic-communication/embed/#?secret=LLbsq43uuv" width="600" height="338" title="“06.02 Therapeutic Communication” — NURSING.com" data-secret="LLbsq43uuv" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://admin.nursing.com/wp-includes/js/wp-embed.min.js </script> Overview Therapeutic communication Relationship Communication Patient needs Response Nursing Points General Connection Build rapport Be aware of own values Remove biases Common ground Communication Active listening Rephrase Clarify Summarize Empathize Understanding patient needs Venting and expression Reaffirmation Advice vs unsolicited advice Response To feelings To words To expressions Nursing Concepts Communication Professionalism Interpersonal relationships